Quick Tips
- For group calls, a reliable and powerful internet connection is essential. If at all possible, switch to Wi-Fi.
- Make sure there aren’t more participants than the allotted number of participants (8 for video and 32 for voice).
- To take advantage of the newest features and bug fixes, make sure you’re using the most recent version of WhatsApp.
Simple Fixes
- Verify your connection: Using WhatsApp for group calls requires a steady internet connection. The Call Failed error may appear if your connection is erratic or insufficient.
- Restart WhatsApp: Occasionally, the problem may be transient and can be fixed by restarting the application.
- Look for outages: Group calls may be impacted by server problems that WhatsApp is having. To find out if other people are experiencing problems with WhatsApp, check out a website like as Downdetector or visit the official X account.
- Verify the maximum number of participants: WhatsApp permits a phone conference with up to 32 people and a video call with up to 8. The call will fail if you try to add more than this. Instead, divide the call into several smaller groups or exclude some members.
- Update WhatsApp: Call failures are just one of the problems that might arise from using an out-of-date version of WhatsApp. Verify that your app is current.
Start the Group Call Again
Make sure everyone is disconnected by stopping the current call first. Next, add participants one at a time to start a new group call. Here’s how.
Step 1: On an Android device launch WhatsApp and go to the group conversation.
Step 2: Choose New Call by tapping the phone icon in the upper right corner.
Select the people you wish to invite and start the call. Try the next solution if this didn’t resolve the problem.
Choose Call Participants by Yourself Manually
Step 1: Go to the group chat by opening the WhatsApp app.
Step 2: Tap the Call button in the group chat.
Step 3: A participant list will show up. Choose up to 32 people by hand for voice or 8 for video.
Step 4: To initiate the call, tap the Call button.
That’s all. You’re ready to go. See the following solution if you would like not to manually choose members of the group.
Clear the WhatsApp Cache
On Android
Step 1: Choose the i (App info) sign by long-tapping the WhatsApp icon.
Step 2: Tap on Storage and Cache > Clear Cache.
Using an iPhone
There is no way to immediately clear the WhatsApp cache on an iPhone. Alternatively, you can remove the app or offload it. What distinguishes unloading from deleting an application, then?
When an app is offloaded, its media files and chat history are retained but the program itself is deleted. But if you delete the program, its data will also be deleted.
Step 1: Select WhatsApp under Settings > General > iPhone Storage.
Step 2: Select Delete App or Offload App.
Reinstall WhatsApp from the App Store after removing or unloading the app.
For larger groups, use a different app to make Calls
Use tools like Google Meet, Zoom, or Microsoft Teams if you frequently need to connect with more people than is permitted. They offer extra services like call recording, transcripts, attendance, and more in addition to supporting larger groups.
Can I increase the participant limit in WhatsApp group calls?
No, group video calls and phone conversations on WhatsApp are now limited to eight members and 32 people, respectively. This restriction is determined by WhatsApp and cannot be raised.
Why can’t I add more than 8 participants in a video call?
In order to maintain call reliability and quality, WhatsApp restricts video calls to eight people. Increasing the number of participants could make the call less steady or of lower quality.
Will WhatsApp increase the participant limit in the future?
The limit can go up in the future as WhatsApp periodically updates its functionality. You can take advantage of any such updates by keeping your app updated.
Note: For more help, get in touch with WhatsApp support if none of the aforementioned actions resolve the issue. It can be an account-specific problem or a bug.