Quick Tips
- If Snapchat keeps displaying the message “Something went wrong,” you should refrain from adding too many friends at once or from utilising a VPN connection.
- Make sure the Snapchat app has validated your email address.
- Try exiting and reentering Snapchat, as well as cleaning the app’s cache, if the issue continues.
Try these Simple Fixes to Solve Something Went Wrong on Snapchat
- Don’t add too many friends at once: Snapchat may stop you from adding more friends if you’ve recently added too many by displaying errors like “Something went wrong.” In such circumstances, you will need to wait around 24 hours for the issue to resolve itself.
- Verify if Snapchat is inaccessible: Snapchat may not work correctly on your phone and may show errors similar to the ones covered here if the company’s servers are down. To find out if anyone else is experiencing the same issues, go to a website such as Downdetector.
- Turn off your VPN temporarily: If you use a VPN, Snapchat may flag suspicious behaviour on your account. You might try temporarily disabling your VPN connection to see if it fixes the issue.
- Update the Snapchat app: If a glitchy app build is the cause of the error message, updating the Snapchat app on your phone should assist. To upgrade the Snapchat app, open the App Store (iPhone) or Play Store (Android). Next, see whether the mistake reappears.
How to Fix Something Went Wrong Error on Snapchat
Fix 1: Verify Your Email Address in the Snapchat App
If you recently made a new account on Snapchat and haven’t validated your email address yet, you may also see the “Something went wrong” error. Here’s how to check if the email address linked to your Snapchat account has been confirmed if you’re not sure.
Step 1: Open the Snapchat application and tap the gear symbol in the upper right corner after tapping the profile icon in the upper left area.
Step 2: To confirm your email address, tap on Email and adhere to the on-screen instructions. If you have previously had your email validated, move on to the next fix.
Fix 2: Sign Out and Sign Back In
The application may present you with odd errors if there are temporary problems with your Snapchat account. To see if it fixes Snapchat’s issues, you can try signing out and back in.
Step 1: Open Snapchat and tap the gear symbol in the upper right corner after tapping the profile icon in the upper left area.
Step 2: To confirm, tap Log Out at the bottom of the page and scroll down again. See if the issue has been fixed by restarting the application and logging back in.
Fix 3: Clear Snapchat Cache
To improve its functionality, the Snapchat software keeps temporary files on your phone. But if this data gets outdated or tainted, it could hinder the app’s functionality and lead to issues. Fortunately, Snapchat allows you to empty the cache right from within the app.
To delete the Snapchat cache on an iPhone or Android device:
Step 1: Open your profile in the Snapchat app, then tap the gear icon in the upper right corner.
Step 2: Select Clear Cache after swiping down to Account Actions. When prompted, select Continue.