Quick Tips
- Go to Account > on the desktop to access your Spotify account. Verify your payment information and plan details.
- Go to Settings > Devices > Device menu > Three dots next to device name > to launch Spotify on your phone. Ignore the gadget.
- Select Settings > Reset > and then adhere to the prompts displayed on the screen. Your Android TV network settings will also be reset as a result.
Simple Fixes
- Long-press the Spotify App Icon under Apps > Info > to force quit and restart Spotify. After using Force Stop, restart the application.
- Reinstall or update Spotify: On your Android TV, use the Play Store to install the most recent version.
How to Fix Spotify App Not Working On Android TV
You’re not the only one having problems with the Spotify app on your Android TV. Many users have issues such as the app crashing, freezing, or not starting at all. Fortunately, there are a number of solutions you can attempt to address these problems.
These post fixes, which range from reinstalling the app or updating the software on your smartphone to verifying your internet connection, can help you get Spotify back. We’ll show you the best methods for resolving the Spotify app’s issue with your Android TV in this tutorial.
Fix 1: Check the Billing Status of Your Spotify Account
Making sure Spotify did not remove the Spotify Premium subscription fee from your account is the first step. Your subscription may be placed on hold until the payment is received because the payment request may have encountered an issue. As a result, the audio playback is not operating correctly. You can check it on your PC. Take these actions.
Step 1: Launch Spotify in a browser and sign in with your credentials.
Step 2: After logging in, select Account by clicking on Profile in the upper-right corner.
Step 3: To view the details of Your Plan, scroll down.
Step 4: Click Update to make changes to the billing details.
Step 5: Provide your account information.
Step 6: To verify your activity, scroll down and select Change Payment Details.
Fix 2: Check if Another Device Is Playing the Same Song
You may connect to other devices and manage music playback with Spotify. There’s a catch, though. The same track cannot be played simultaneously on several devices. Therefore, you should look for the same music playback on another device if Spotify isn’t playing songs on your Android TV.
Removing a device from your Spotify account is another option. Take these actions.
Step 1: Launch the Spotify app on your Android or iPhone, sign in with your credentials, and select Settings.
Step 2: From the list of Other Devices, choose the device you want to delete.
Step 3: Select Forget device after tapping the three dots next to the device name.
Fix 3: Clear Spotify App Cache
Cache data stores all of an application’s information. Your podcast subscriptions and listening history will be stored in the app’s cache when using Spotify. You can try clearing the app cache to see if it resolves the Spotify app not working on your Android TV.
Follow these steps.
Step 1: On your Android TV, choose Spotify from the Apps tab.
Step 2: Choose Info after long-pressing the icon to display options.
Step 3: Choose Clear Cache after scrolling down.
Step 4: To confirm your activity, press OK. Next, restart Spotify.
Fix 4: Clear the network configuration
If none of the fixes have been successful so far, you can reset your Android TV’s network settings to their original configuration.
Select Settings > Reset > and then adhere to the prompts displayed on the screen.